sandy which it says was the biggest response in five years. the red cross report does not include the response to the sandy hook school shooting in connecticut. but the report includes the response to the theater shooting in aurora, colorado and the sikh temple shooting in wisconsin. red cross says throughout 2012, it opened more than 900 shelters and provided shelter to more than 100- thousand people forced from their homes. >> analysts say the 2012 holiday season was the worst financial crisis, with sales growth far below expectations. while chains like wal-mart and gap inc are thought to have done well, analysts expect much less from retailers such as barnes & noble and j-c penney. experts say the holiday slump is due in part to superstorm sandy and rising concern about the "fiscal cliff." 7 percent this holiday season compared with a 2 percent increase last year. >> making interstate phone calls could soon get cheaper. for prison inmates. prison calling systems are different than normal pay phones. a typical 15-minute conversation currentl